Extending the course expiry date for specific students

In this article, we show you how to extend the course expiry date for one specific student. 


Ideally all courses by default do not have an expiry date unless selected as such. As a course creator, you have the option of selecting the number of days post which the course shall expire. Once any course has an expiry date set, the learners of the course will not be able to access the course after that specific expiry day. As shown below, you can set the course expiry in days and any changes in the expiry day will impact all users who have or will purchase the course in the future. In case you dont want the course to expire, please select 0.


 

How to extend the expiry day for specific students

Rather than increasing the course expiry for all students, this option can be used specifically for those students who need more time to go through their course content.




After you login to the dashboard, click on the Course Name. 

Then  on the next page i.e. Course users page, follow these instructions: 

  • Under Search Type - Select 'All Users Who Purchased This Course'
  • Type In the name of the user if its known 
  • Select the date range when the course was purchased by the user
  • Click on search to find the user



Once you have found the specific student/user, in order to extend the course expiry date for this specific user, click on the spanner icon marked in blue in the image above.



 


On the pop up, mention the date in DD-MM-YYYY format. This would be the new expiry date for this specific user. Simply click on save and the date would be extended automatically.


You may repeat the process for each student as the need may be.